The best practicesrun on TrustRoom.

Extend your care beyond the session while saving time and money.

The problem

Mental health clinicians are expected to remember everything. Their tools are too fragmented to help.

50min
Problem 1

Patients aren’t completing their between-session homework enough.

93% of therapists rate their clients’ homework follow-through as low to moderate.National survey of practicing psychologists, Kazantzis et al.
50min
Problem 2

Intake, CRM, EHR and revenue cycle don’t connect.

Nearly 85% of behavioral health providers rely on multiple systems that are only partially integrated or fully siloed.Behavioral Health Business survey of 129 provider leaders
50min
Problem 3

Therapists have to rely on memory to track a patient across weeks and months, beyond sparse notes.

5–14% of clients get worse during therapy, and therapists are unable to identify a substantial portion of those cases.Lambert & Shimokawa, Psychotherapy

The solution

295

studies link a stronger therapist–client relationship to better outcomes. Source

17

studies of CBT found clients who kept up with between-session work did better. Source

HIPAA compliant

The platform

See the whole practice click into place.

Key themes, recent check-ins, and where you left off, gathered into one snapshot before every session.

Session Prep
Hannah Brooks
Today · 2:00 PM · Telehealth (Zoom)
Past 2 MonthsFull History

Hannah began weekly sessions on March 4 for stress at work and waking around 3 AM most nights. Your notes follow her practicing daily grounding through the spring, and on July 31 she set her first limit on after-hours email with her manager. Her PHQ-9 has gone from 16 in March to 14 in July and 11 on August 14.

In her journals this month she writes about naming stress before acting on it. On August 17: “It was worry, not an emergency. I closed the laptop and went for a walk.” On August 20 she wrote that she had slept through the night twice that week.

Between sessions she has answered every care plan you sent since June and journaled most weekdays. TrustRoom tagged Career in 6 of her entries since August 1, up from 3 in July, and tagged Sleep less often than in the two months before.

Career·↑ 100%Worry & Anxiety·7Sleep·↓ 40%
AI-generated briefing summary. Always verify with clinical judgment.
Code management

Get paid by insurancefor the care you give between sessions.

Care management codes, like Medicare’s G0323, pay for the time you spend with clients between visits. TrustRoom tracks the minutes and keeps the records for you.

~$57 more per eligible client, per month

CMS national average for G0323 (2024). Eligibility and rates vary by payer. CMS guide · CMS fee lookup · Requirements

Care management timeAugust
Hannah Brooks
August care management · G0323
Recorded this month20-minute target
12 of 20 min
Care activity
Previously recorded care
Earlier this month
12 min
Journal review
Between-session entries
—
Assessment review
Client scores and trends
—
Care plan update
Between-session support
—
Status (G0323)
8 min to go

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Our commitments

Built on trust.A few lines we won’t cross.

AI supports your clinical judgment. It never makes a diagnosis.

You review everything AI drafts before it becomes part of the record.

Client data is never sold or used to train outside AI models.

Every plan includes a Business Associate Agreement.

Security and privacy
A therapist and client talking in a sunlit room

See the whole story, not just the last session.

Journals, check-ins, and care plans keep clients connected between visits, and keep you in the loop.