Terms of Service
Please review these terms carefully before using the TrustRoom platform.
Last updated: [Date]
1. Acceptance of Terms
[Content to be added — By accessing or using TrustRoom, you agree to be bound by these Terms. If you do not agree, do not use the service.]
2. Description of Service
[Content to be added — TrustRoom provides a HIPAA-compliant platform for secure therapeutic communication between licensed healthcare providers and their patients.]
3. Not a Substitute for Emergency Services
[Content to be added — TrustRoom is not a crisis service. In case of emergency, call 911 or the 988 Suicide & Crisis Lifeline. This platform does not provide real-time clinical intervention.]
4. User Accounts
[Content to be added — Account creation, provider vs. patient roles, invite-only patient access, account security responsibilities, and multi-factor authentication.]
5. Provider Responsibilities
[Content to be added — Licensure requirements, clinical responsibility, BAA obligations, appropriate use of platform for clinical communication.]
6. Patient Responsibilities
[Content to be added — Accurate information, appropriate use, understanding that messages are not monitored in real-time.]
7. Acceptable Use
[Content to be added — Prohibited activities, content standards, platform integrity.]
8. Intellectual Property
[Content to be added — TrustRoom owns the platform, trademarks, and proprietary technology. Users retain rights to their content.]
9. Payment and Billing
[Content to be added — Subscription terms, payment processing via Stripe, refund policy, and fee changes.]
10. Termination
[Content to be added — Voluntary termination, data export rights, clinical record retention obligations, suspension for violations.]
11. Disclaimers and Limitation of Liability
[Content to be added — Service provided "as is", no guarantee of clinical outcomes, limitation of liability, indemnification.]
12. Governing Law
[Content to be added — Jurisdiction, dispute resolution, arbitration clause if applicable.]
13. Changes to Terms
[Content to be added — How changes are communicated, continued use constitutes acceptance.]
14. Contact Information
[Content to be added — Legal contact, mailing address, email for legal inquiries.]