Frequently Asked Questions

TrustRoom is a HIPAA-compliant platform that connects therapists and clients between sessions through secure messaging, personalized care plans, and AI-powered clinical insights.

Yes. TrustRoom is fully HIPAA compliant with end-to-end encryption, Business Associate Agreements (BAAs), and comprehensive audit trails. We take data security seriously.

After you invite a client, they receive a secure invitation to download the TrustRoom app. They can then connect with you and access their care plans, messages, and exercises.

TrustRoom's AI works in the background to analyze patterns across sessions — detecting recurring themes, tracking sentiment trends, and generating concise clinical summaries so you can see what matters at a glance.

TrustRoom offers a free Starter plan for up to 3 clients, a Professional plan at $49/month for unlimited clients with AI features, and custom Enterprise pricing for group practices.

Yes! Our Starter plan is completely free and includes secure messaging and basic care plans for up to 3 active clients. No credit card required.

Absolutely. All data is encrypted in transit and at rest. We maintain strict access controls, provide full audit trails, and are SOC 2 ready. Your clients' privacy is our top priority.

TrustRoom's provider portal runs entirely in your web browser — no installation needed. Your clients can access TrustRoom through our mobile app available on iOS and Android.