Privacy first.
Security always.
We never sell or share your data. TrustRoom is built on a foundation of strict privacy, with infrastructure designed in alignment with the world's top security standards: SOC 2 Type II, ISO 27001, and HIPAA.
Privacy built-in
TrustRoom is built from the ground up for therapeutic use. We ensure your clinical notes, patient journals, and communications are fully encrypted and strictly confidential. You own your data—it is never sold, shared with advertisers, or used to train public AI models.
Technical Safeguards
Our security architecture implements administrative, physical, and technical safeguards required by the HIPAA Security Rule.
Encryption at Rest & in Transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. PHI is never stored unencrypted.
Access Controls & MFA
Role-based access controls with mandatory multi-factor authentication for all user accounts.
HIPAA Audit Logging
Comprehensive, immutable audit trails for all access to Protected Health Information with tamper-proof storage.
Business Associate Agreements
BAAs executed with all subprocessors handling PHI, including cloud infrastructure and third-party services.
Incident Response
Documented incident response procedures with 60-day breach notification in compliance with the HITECH Act.
Infrastructure Security
Hosted on secure, enterprise-grade infrastructure designed in alignment with SOC 2 and ISO 27001 standards. All data remains exclusively within isolated, highly available environments.
Frequently asked questions
Care doesn't end when the session does
That's where it begins.
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